Effective Date: 7/16/2025
Okie Bin Cleaners (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or our services.
1. Information We Collect
When you use our services or communicate with us, we may collect the following personal information:
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Name
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Address
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Email address
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Phone number
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Payment details (processed securely through third-party providers such as Stripe)
We collect this information when you:
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Book services through our website
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Contact us by email or phone
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Sign up for service updates or communications
2. How We Use Your Information
We use your personal information solely for purposes related to providing and managing our services:
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Scheduling and performing trash bin cleaning services
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Communicating about your service (confirmations, reminders, updates)
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Processing payments
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Sending invoices and receipts
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Providing customer support
We do not sell or share your personal information with third parties for marketing purposes.
3. How We Protect Your Information
We take the security of your information seriously. Your personal data is stored securely using industry-standard encryption through our website platform and trusted third-party providers (such as Stripe for payment processing). We implement security protocols to prevent unauthorized access, alteration, disclosure, or destruction of your information.
4. Sharing of Information
We only share your information with third-party service providers as necessary to operate our business (e.g., payment processing through Stripe). We do not sell, lease, or trade your information to other companies or individuals.
5. Your Rights
You have the right to:
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Request access to the personal data we hold about you
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Request corrections to your personal information
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Request deletion of your personal information (subject to legal or administrative retention requirements)
To exercise these rights, please contact us at:
📧 Email: [email protected]
6. Data Retention
We retain your personal information only as long as necessary to fulfill the services you request and comply with legal obligations. Information related to billing may be retained for accounting and tax purposes as required by law.
7. Cookies and Tracking
We may use cookies to improve your experience on our website. These cookies do not collect personal information and can be disabled through your browser settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Okie Bin Cleaners
📧 [email protected]